Showing posts with label Ofcom. Show all posts
Showing posts with label Ofcom. Show all posts

15 February, 2012

Landline to mobile fees to be reduced sooner, CC rules

Landline to mobile fees to be reduced sooner, CC rules
Orange mobiles

The UK's Competition Commission has said that proposed cuts to the cost of landline calls to mobiles should happen more quickly.

Ofcom ruled last year that the fees charged by mobile operators for calls on its network should fall by 80% over the next four years.

Rates have dropped, but the process has been held up by legal action.

Vodafone warned that the cuts would mean higher costs for pay-as-you-go customers.

The fees mobile phone firms charge rivals for handling calls from their networks - also known as mobile termination rates (MTRs) - are regarded by some as excessively high.

Last year Ofcom reduced the charge from an average of 4.18p to 2.66p and wants to see it fall to just 0.69p by 2015. It said at the time that it hoped the reduced fees would be passed on to customers.

But the process has been held up by appeals lodged by Vodafone, Everything Everywhere and O2, who argue that the cuts are too aggressive.

BT, which alongside mobile firm 3 has led the Terminate the Rate campaign, wanted to see quicker and more drastic reductions.

The Competition Commission (CC) appeared to agree and has ruled that the reductions should be implemented by 2014.

"Our suggestion is that prices fall a bit faster but there is a strong likelihood that the mobile firms will launch another appeal so this is not done and dusted yet," a spokesman for the CC told the BBC.

If the cuts do go ahead, mobile companies will be out of pocket by as much as £800m a year.

Vodafone warned that the loss of revenue would have to be passed on to customers.

'Galling'
"We are very disappointed that the Competition Commission considers that deep cuts in MTRs are necessary because it will further harm consumers," the mobile operator said.

"We warned Ofcom at the time of its original decision that drastic cuts in termination rates would disenfranchise many consumers who rely on their phones to keep in touch with friends and family... making it unsustainable for the mobile phone companies to continue subsidising the high cost of mobile handsets for pay as you go users," it added.

It claims that the cost reductions are not being passed on to landline customers either.

"It is particularly galling to see the commission's position given that many of the fixed-line operators have merely pocketed previous reductions in mobile termination rates, instead of reducing prices for customers. BT, meanwhile, has actually increased its line rental prices three times over the past year and a half," it said.

Following Ofcom's ruling last April, BT cut landline charges from 7p per minute to 5.3p per minute in the evening and from 13p per minute to 11.3p during the day.

It welcomed the CC's decision.

"We are particularly pleased that the CC has upheld our view that Ofcom should have brought forward its low-rate target by a full year," the telecoms firm said in a statement.

"Despite vigorous attempts by the incumbent mobile operators to have Ofcom's approach overturned and so increase the rates they can charge for terminating calls, the CC has decided that wholesale mobile termination rates should be reduced even further," it added.

It said it hoped that the decision can brought into effect "as swiftly as possible".


Source: BBC

01 February, 2012

Ofcom reports lopsided gains in UK broadband speeds

Ofcom reports lopsided gains in UK broadband speeds
newcable.jpg



The UK's average home download speed is on the rise, but it could be even faster if more users upgraded at minimal cost, according to Ofcom.

November's average broadband speed was 7.6 megabits per second, up from 6.8Mbps in May, says the regulator.

Upgrades offered by Virgin Media and BT helped boost the figure.

Ofcom says many of the 42% of homes which subscribe to speeds of 10Mbps or less would benefit from switching deal or provider at little or no cost.

The 22% headline speed bump is a notable improvement, according to the price comparison website broadbandchoices.co.uk.

"In reality, the average speed increase of 1.4Mbits will save you around 6 minutes when downloading a 2 hour film," said Michael Philips, the firm's product director.

"This doesn't sound a lot but faster connections improve your general web-surfing experience and are definitely worth the investment, for example if more than one person shares the connection in a household."

Ofcom noted that the price difference between many of the so-called super-fast services and current generation connections was "relatively small".

It said Plusnet customers could roughly double their promised speed to "up to" 40Mbps by swapping to a service with the firm that cost £5 more a month.

It said TalkTalk clients could enjoy a similar gain by paying their provider an extra £10 a month, while one of BT's deals offered an equivalent speed bump at no extra charge.

Marketing restrictions
The figures are contained in Ofcom's sixth study into residential fixed-line broadband performance.

It is the first report since internet service providers were told they would only be able to claim a maximum speed if it was available to 10% of their customers.

The new rules come into effect in April. Using them as a guide Ofcom provided a breakdown of its figures saying that:

6Mbps was the average speed for services advertised as "up to" 8Mbps
14Mbps was the average speed for connections advertised as "up to" 20/24Mbps
The regulator said speed upgrades offered by Virgin Media and BT accounted for most of the period's gains.

Virgin Media's "up to" 50Mbps cable deal was the fastest surveyed offering average download speeds of nearly 49Mbps. The firm's 100Mbps service was not included in the research.

BT's roll-out of FFTC (fibre to the cabinet) technology helped boost its statistics. The move involves running fibre from its exchanges to street cabinets which are then linked to homes by normal telephone lines.

Since the cabinets are closer to most homes than the exchanges, users enjoy faster speeds.

It has led to the creation of the firm's Infinity offer which promises "up to" 40Mbps. The service was found to provide an average speed of 36Mbps.

'Disappointing'
The study said that other ISPs "did not change significantly" over the six months.

Orange's "up to" 20Mbps ADSL service fared worst out of the maximum-speed offers surveyed. It was found to provide average download speeds of 7.2Mbps.

The firm said it believed the next report would show an improvement.

"It's disappointing to see the outcome of this survey, although it was not unexpected as it was conducted last year as we were moving a large number of our customers to our new broadband network," a statement said.

"Since this time, we have completed the migration and the vast majority of our customers have seen a significant improvement in the download speeds they receive."

The news site thinkbroadband.com said the research also highlighted the need for investment in out-of-town connections.

"Rural areas have an average of 3.3Mbps versus urban at 8.8Mbps," said the firm's editor Andrew Ferguson.

Ofcom says it plans to publish the next report in July, using data collected from tests run in May.

Summary of data speeds sampled by Ofcom in November 2011:
ServiceAverage download speeds
Plusnet "up to" 8Mbps
3.7-4.9Mbps
BT "up to" 8Mbps
4.0-5.0Mbps
Virgin Media "up to" 10Mbps
9.3-9.6Mbps
Orange "up to" 20Mbps
6.3-8.1Mbps
Sky "up to" 20Mbps
6.8-8.3Mbps
TalkTalk" up to" 24Mbps
7.2-8.8Mbps
Plusnet "up to" 20Mbps
7.2-9.3Mbps
Karoo "up to" 20Mbps
7.7-10.0Mbps
BT "up to" 20Mbps
7.8-9.7Mbps
O2/Be "up to" 20/24Mbps
8.8-10.7Mbps
Virgin Media "up to" 30Mbps
30.6-31.4Mbps
BT "up to" 40Mbps
35.4-36.7Mbp
Virgin Media "up to" 50Mbps
47.4-48.8Mbps



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